Shipping
Shipping Times
Please Note: please add 1-2 days processing time to your order. Weather conditions might cause some delays in some areas. These are estimates only.
Shipping to P.O. boxes
Not all orders can be shipped to a P.O. Box. Please contact us if you have a P.O. box address before placing an order.
Order Processing
- We process orders within 2-3 business days, excluding weekends and holidays.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at info@four-bros.com. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.
Return Policy
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@four-bros.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
FAQ
How Long Does it Take to Process an Order?
Most orders ship same day. Some orders will be shipped directly from the manufacturer, so expect an additional 1-2 handling days.
How much is shipping?
All orders ship for free, Always!